Frequently Asked Questions
Last Updated: 08/29/2025
How long does delivery take?
Standard shipping within the USA typically takes 5–7 business days.
Do you offer free shipping?
Yes — we offer free shipping for a month
What is your return policy?
Returns are accepted within 14 days of delivery for eligible items. Items must be unused and in original packaging. Check our Return & Exchange Policy for full details.
How can I track my order?
After shipping, we'll send you a tracking link by email so you can follow the shipment in real time.
Do you ship internationally?
No — we ship only in the USA.
How can I contact customer support?
Email us at info@semosh.store or use the website contact form. We typically reply within 24–48 hours.